About Farmazon

Founded in 2014 as the first B2B marketplace for pharmacies, Farmazon is the leading software company with a vibrant community of 29.000 pharmacists all over the country. Farmazon continues to shape the future of the pharmaceutical procurement landscape by providing the most innovative and intuitive technological tools.

We have grown fast thanks to our young and dynamic team, awarded Great Place to Work 2022 and 2023. 

If this Risk Management Sr. Specialist / Executive role suits you then we are more than happy to meet you soon!

What will you be responsible for?

• Conducting B2B E-Commerce risk and fraud case studies, evaluation, and solution
• Evaluating and monitoring the risks and frauds from the call center and planning the required risk management actions
• Evaluating counterfeit products and managing its process
• Managing e-commerce payment problems and risk processes
• Evaluating the control environment in order to manage the risks at the desired level
• Coordinating the management of critical risks, being responsible for combining and reporting risks,
• Communication with the required people and units as the risk center coordination officer
• Investigating suspicious and non-contractual transactions, managing relevant monitoring and control screens,
• Following up the necessary official statements about the case studies and informing the users accordingly
• Conveying the results of the examinations to the customers in written and/or verbal form
• Ensuring the smooth operation of the crisis management center
• Creating key risk indicators, regularly monitoring and reporting Farmazon risk profile through the key risk indicators
• Determining the needs for risk management, coordinating all financial and non-financial risk management functions of the required cases and reports
• Calculating and reporting the basic amount corresponding to the operational risks
• Recording, analyzing and reporting operational risk loss cases,
• Examining, updating and implementing the internal regulations regarding the operational risk management
• Providing information and documents to the official authorities for their legal requests

What do we expect from you?

• Bachelor's degree from relevant departments
• At least 4 years of experience in risk and fraud management in E-Commerce
• Able to use the MS Office programs, especially Excel, at a good level
• Strong presentation skills
• Successful in written and verbal communication
• Proactive in business follow-up, process management and reporting
• Being a team player, having high ability to establish and develop relationships, able to work between different units and groups
• Strategic point of view, result-oriented, detail-oriented and questioning
• Having the ability of data analysis, interpretation and reasoning, solution-oriented, strong analytical thinking
• Having the ability to adapt to the fast-paced work and being good at multitask
• Being a quick learner and focused on self-development
• Strong coordination and documentation skills
• Effective time management, prioritization and planning skills,
• Excellent communication skills in matters such as questioning, negotiation, etc.
• A good level of english is nice to have

Perks and benefits will you have:

• Competitive salary
• Private health insurance because we really care about your health
• Various digital platform subscriptions such as Netflix, Spotify etc.
• Various types of annual and other types of leaves such as menstrual leave, seniority leave, and parental leave etc.
• Day off for your birthday, because we want you to enjoy your birthday to the fullest with a sweet present from the Farmazon team
• Monthly food allowance
• Travel allowance for hybrid employees
• Referral bonus system in which employees get paid when their referred candidate is hired
• Internal, external and online training
• Personal training support budget
• Books and art activities as appreciation gifts from your coworkers
• Being part of a fabulous team
• A team that values open communication, multidimensional leadership and teamwork
• A dynamic work environment which relies on collaboration
• Never-ending opportunities for learning and improvement
• Social events organized to lift the Farmazon Spirit culture